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Acceptable Use Policy

HostFalcon · Draft dated 3 November 2026

Draft — not yet approved for publication. Confirm the Swiss legal entity, registered address, operational details and SLA terms, and obtain legal review before making these policies binding.

1. Purpose

This policy protects HostFalcon customers, infrastructure and third parties and applies to all hosting accounts and users.

2. Prohibited activity

Do not use services for spam, phishing, credential theft, malware distribution, botnets, unauthorized scanning or access, denial-of-service attacks, fraud, unlawful content or infringement of third-party rights.

3. Resource abuse

Do not deliberately overload shared infrastructure, bypass plan resource limits, run unauthorized cryptocurrency mining or operate services that materially degrade other customers. Specific limits are defined by the purchased plan.

4. Email and reputation

Bulk email must comply with applicable law, consent requirements and sending limits. Purchased lists, forged headers and unsolicited campaigns are prohibited.

5. Security obligations

Keep software patched, use strong authentication, and promptly remediate compromised accounts. We may isolate compromised services to prevent harm.

6. Enforcement and reports

We may investigate credible reports and take proportionate action including warnings, restrictions or suspension. Serious security threats may require immediate action. Report abuse to abuse@hostfalcon.net (activate and monitor before publication).

7. Appeals

Customers may contact support@hostfalcon.net to challenge enforcement decisions, subject to legal and security restrictions.

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